Services

Support Services

Reliable Support. Scalable Packages. Peace of Mind.

Whether you need help with a single issue or ongoing, proactive support, our dedicated team is here to keep your digital tools running smoothly. We offer flexible one-off services or tailored support plans, complete with 24/7 monitoring, expert assistance and transparent communication.

Website Support

From WordPress to custom-built platforms, we provide:

  • Bug fixing & troubleshooting
  • Content updates & improvements
  • Plugin and theme management
  • Page speed & performance optimization
  • Uptime and security monitoring
  • Training, Userguides and Help
  • Help Desk

Hosting & Security

Fast, reliable hosting backed by proactive protection:

  • Fully managed website hosting (shared, VPS, cloud)
  • Daily backups & disaster recovery
  • Firewall & malware protection
  • SSL certificate setup & renewal
  • Server performance monitoring

Mobile App Support

Support for iOS, Android & cross-platform apps:

  • Bug fixes and OS compatibility updates
  • Performance optimization
  • Crash monitoring and resolution
  • Backend support & API maintenance
  • Feature updates & enhancements

Microsoft Dynamics & Sharepoint Support

Keep your system running seamlessly:

  • Workflow updates & automation fixes
  • Power Platform troubleshooting
  • Integration support
  • Reporting & dashboard improvements
  • Data cleanup and system optimization
  • Training, Userguides and Help
  • Help Desk

Packages

Choose a support model that works for your business:

One-off support

Fast help when you need it

Ongoing plans

Monthly packages tailored to your needs

24/7 monitoring

We keep eyes on your systems around the clock

Dedicated team

Consistent support from people who know your setup

What our clients say

Don’t just take our word for it, hear it straight from the people we’ve worked with.

Cannot thank the Digitally Buzzed team enough. Went above and beyond on the delivery of an up to date website and integrated booking system

Rebekah Hitchens
Reform Osteopathy and Pilates

Totally professional outfit. I work with all different types of website developers, and Digitally Buzzed are absolutely on top of their game. Always a pleasure.

Anna Greer
Greer Consulting

DB are absolutley outstanding to work with, when we think we know what we need - they come up with even better innovation saving us time and costs.

Adem Hysolli
Australian Property Institute - Head of Program Management

The Ninjas are so much more than they offer, website support, technical scoping, MS Dynamics support and anything digital.

Ilan Werbloff
Australian Property Institute - GM Marketing & Innovation

We didnt have a lot of budget so the team used our existing power apps and created a project management tool for us.

Claire Manalo
Power Water - Principal Strategic Projects

The team are always so responsive. They fully enhanced our MS Dynamics platform to work with our workflows.

Sarah Williams
Business Foundations - Program Manager

Bel and her team were able to translate a complex sequence of processes into MS Dynamics and create a fully digitised system for our team to manage our client interactions. If you are looking for a developer who will spend time to understand your business before creating a solution, Digitally Buzzed are your people!

Phil Kemp
Business Foundations - CEO

What started as a digital companion quickly turned into a massively engaging, community-driven experience. From the beginning, our focus was on simplicity and accessibility but after the first year, Digitally Buzzed had so many more fun ideas we couldn't have come up with. Each year we built on the app to be more interactive and engaging for users to vote for their favourite Laksa dish but the team made it super dynamic allowing the user to be notified when they are walking past a Laksa venue they haven't tried, rating their dishes and leaving notes. When it came to voting, they created us a custom web portal that connected to the app so we could see peoples votes and leaderboards in real time as well as app analytics. The first year we had 2000 downloads and after the 4th year had 18000 users for this one festival. We made lots of changes right up until the wire and the team worked (loiterally) day and night to launch this app on time, they never wavered and just kept working really hard to ensure our app was delivered on time and ready. Even throughout the festival they were such a great support.

Yasmine Welsh
Activate Darwin, Program Manager

Need Support?

Let’s talk about your support needs, contact us and help is on the way!

Get in touch