FAQ
We love to be challenged, our experience says it all.
General

We work across websites, mobile apps, custom software, system integrations, CRMs, Microsoft Platforms AR/VR and even AI-powered solutions. If it runs on a screen – we build it or can fix it.

We work with businesses of all sizes – from one-person startups to national organisations. Every project is scaled to match your goals, timeline and budget.

Yes, we often jump into ongoing or inherited projects. We’ll do a full code audit first, then plan the best path forward.

Absolutely, we always first do a complete business analysis of your needs and requirements before we do anything, to understand your business first before we make recommendations on software solutions.

Web Development

Simple sites take 2–4 weeks, while more complex or custom builds can take 6–12+ weeks. We’ll give you a realistic timeline upfront.

Absolutely! We build most sites with user-friendly content management systems like WordPress or custom dashboards – plus we always provide training and user guides.

Definitely. Whether it’s a refresh or a full rebuild, we’ll bring your site up to modern design and performance standards.

Sure can, we have special migration tools that will bring your website content over to your new website, to save you a million copy and pastes!

Definitely. We can build custom integrations to get everything talking to each other.

Yes, we provide you with hosting that we manage for websites that we build. We can take over your existing hosting if you already have one, however it’s subject to a health check first.

That’s our jam! We have built so many different functions, niches, industries and workflows that we likely have done it before – but can build out of the box.

App Development

We build for iOS, Android, and the web – using native or cross-platform frameworks depending on your goals.

Every project starts with a clear scoping phase, where we scope the requirements and then design it up – which you will review and approve before we start building.

Every project goes through a testing phase, where we upload the app to our test app stores for you to download and test. Any issues we fix before you give us the go-ahead to push it live.

App development can take 3 – 6 months. We’ll give you a realistic timeline upfront after we have completed scoping.

That depends on scope, features, and platforms. We offer fixed-price quotes after scoping, so there are no surprises.

No problem! We help clients refine their ideas and create a strategy that fits their goals. You don’t need to have all the answers – we’ll help get you there.

Yes! We build all apps with scalability in mind. Whether it’s growing your user base, adding new functionality or expanding to new platforms, your app will grow as your business does and you can add to it at any time.

Yes. Once the project is complete and payment is finalised, you own 100% of your apps, including the code and all associated assets.

Custom Software

Custom software is built specifically for your business – designed around your workflows, goals and users. Unlike off-the-shelf tools that offer general features for broad audiences, custom software does exactly what you need it to do – no extra fluff, no awkward workarounds.

We build a wide range of systems including:

  • Internal business platforms
  • CRM and membership systems
  • Booking and scheduling tools
  • Inventory and logistics management
  • Client portals
  • Custom dashboards and reporting systems
  • Learning Management and Courses
  • eCommerce and payment systems
  • Software that integrates with Microsoft Dynamics, Xero, Stripe, and more
  • If it solves a business pain point—we can build it.
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Every project begins with a scoping Phase, where we dive into your business needs, current processes, and goals. From there, we:

  • Define your requirements
  • Map user journeys and key features
  • Conduct a competitor analysis to make sure there isn’t an existing software already out there for you – no point rebuilding the wheel. If there isn’t:
  • Build wireframes and UI designs
  • Start agile development in clear milestones
  • Test thoroughly, launch, and offer post-launch support
  • We’ll work closely with you throughout, using clear timelines and regular updates.
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It depends on the scope. Small tools or MVPs (minimum viable products) can take 6–10 weeks. Larger systems may take 3–6+ months. We provide clear timelines and updates at every phase.

Absolutely. Most of the solutions we build include API integrations or syncing with third-party platforms like payment gateways, CRMs, ERPs, marketing tools, or data systems.

Custom software is an investment but it saves time and costs down the track. It automates repetitive tasks, reduces errors and boosts efficiency while saving you money on subscription fees – because you own it. We tailor solutions to your budget and always offer fixed-price quotes after scoping, so you know exactly what you’re paying for – no nasty surprises.

Yes! We build all systems with scalability in mind. Whether it’s growing your user base, adding new functionality or expanding to new platforms, your software will grow as your business does and you can add to it at any time.

Yes. Once the project is complete and payment is finalised, you own 100% of your software, including the code and all associated assets.

After Your Project

Your project will have a warranty period after it goes live, which means we fix anything that’s not working within the scope of work. We offer support and maintenance packages to keep things running smoothly – or fix any hiccups that come up.

We offer support and maintenance packages to keep things running smoothly – or fix any hiccups that come up.